Financial Services Customer Support Specialist

Express Employment Professionals - Cincinnati East; Lenoir City (TN); On-site; USD 19,000 - 22,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Customer Service Representative in Lenoir City, TN. The role focuses on supporting customers for a financial company, handling calls, and data entry.

The position is full-time, on-site with a first shift schedule (Mon-Fri). Expect cash handling responsibilities and outbound loan-related calls.

Strong communication, accuracy in documenting information, and reliability are important for success in this fast-paced office setting.

Qualifications

• Experience working in an office setting.
• Minimum 2 years in previous employment.
• Typing speed of 30–40 WPM.
• Proficient with MS Office software.

Responsibilities

• Answering incoming calls.
• Documenting calls and customer information into a company specific database.
• Cash handling.
• Outbound calls for customers regarding loans.
• Other duties as needed.

Skills

Office experience

Typing speed 30-40 WPM

Customer service

Tools

MS Office

Job description

Express Employment Professionals - Cincinnati East is seeking a Customer Service Representative in Lenoir City, TN. The role focuses on supporting customers for a financial company, handling calls, and data entry.

The position is full-time, on-site with a first shift schedule (Mon-Fri). Expect cash handling responsibilities and outbound loan-related calls.

Strong communication, accuracy in documenting information, and reliability are important for success in this fast-paced office setting.