Customer Service & Loan Support Specialist

Express Employment Professionals - Cincinnati East; Athens (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Athens, TN is seeking a Customer Service Representative for a financial company. The role offers a $15/hour pay rate on a full-time basis with standard business hours.

You will answer incoming calls, document information into the database, handle cash, and make outbound loan-related calls. Prior office experience, 2+ years tenure, typing 30–40 WPM, and MS Office proficiency are required.

Qualifications

• Previous office setting experience required.
• 2+ years in previous employment.
• Typing speed of 30–40 WPM required.
• Proficiency with MS Office software.

Responsibilities

• Answering incoming calls.
• Documenting calls and customer information into a company specific database.
• Cash handling.
• Outbound calls for customers regarding loans.
• Other duties as needed.

Skills

Office experience

Typing 30-40 WPM

Tools

MS Office

Job description

Express Employment Professionals - Cincinnati East in Athens, TN is seeking a Customer Service Representative for a financial company. The role offers a $15/hour pay rate on a full-time basis with standard business hours.

You will answer incoming calls, document information into the database, handle cash, and make outbound loan-related calls. Prior office experience, 2+ years tenure, typing 30–40 WPM, and MS Office proficiency are required.