Bank Customer Service Rep — Weekdays, Growth & Benefits

WaFd Bank; Stanwood (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is seeking a Customer Service Representative to strengthen community financial health through friendly, accurate banking assistance. The CSR will create a positive first impression and handle transactions with integrity and service-oriented focus.

We offer weekday schedules with weekends off, opportunities for advancement within the bank, and a comprehensive benefits package to support employees and families.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in Microsoft Office tools (Excel, Word, Teams, Outlook).
• Well-developed smartphone and digital channel skills.
• Organized with excellent communication and a personable attitude.

Responsibilities

• Provide a positive first impression and courteous service while handling banking transactions.

Skills

Customer service

Communication skills

Tech savvy

Attention to detail

Microsoft Office

Teamwork

Education

High school diploma or equivalent

10-key

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is seeking a Customer Service Representative to strengthen community financial health through friendly, accurate banking assistance. The CSR will create a positive first impression and handle transactions with integrity and service-oriented focus.

We offer weekday schedules with weekends off, opportunities for advancement within the bank, and a comprehensive benefits package to support employees and families.