Customer Service Rep: Growth, Benefits, Weekday Hours

WaFd Bank; Kirkland (WA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Paid Parental Leave

Stock options

Life/AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax benefits

Job summary

WaFd Bank is seeking a Customer Service Representative in Kirkland, WA. This CSR role focuses on delivering friendly, accurate banking transactions and building rapport with clients in a welcoming branch environment.

WaFd Bank offers a comprehensive benefits package, growth opportunities, and a Monday–Friday schedule with weekends off, aligning with a stable work culture that values service and integrity.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must be organized and display excellent communication skills and a personable attitude.

Responsibilities

• Provide friendly, courteous service at the branch and ensure a positive first impression.
• Perform efficient and accurate banking transactions.

Skills

Customer service

Microsoft Office

Keyboarding

Communication skills

Attention to detail

Tech savviness

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is seeking a Customer Service Representative in Kirkland, WA. This CSR role focuses on delivering friendly, accurate banking transactions and building rapport with clients in a welcoming branch environment.

WaFd Bank offers a comprehensive benefits package, growth opportunities, and a Monday–Friday schedule with weekends off, aligning with a stable work culture that values service and integrity.