Financial Services Coordinator II

tulanectsi; New Orleans (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Tulane University is seeking a Financial Services Assistant for Accounts Receivable to serve as a primary contact at the AR Customer Service counter. The role greets and assists students, parents, faculty and staff in person and via phone, mail, e-mail, and fax, collects and posts payments, and supports the office with clerical tasks.

Responsibilities include generating Cognos reports for research and analysis and analyzing small-balance accounts to pursue delinquent balances while maintaining

Qualifications

• Minimum qualification: High school diploma or equivalent.
• Preferred qualification: Some college course work completed.

Responsibilities

• Greeting and answering inquiries made by students, parents, faculty, staff and others in the office and by phone, mail, e-mail, and fax
• Collecting and posting payments made at counter and received in mail
• Providing clerical support for the office
• Generating Cognos reports for research and analysis
• Analyzing small-balance accounts in an effort to collect delinquent balances

Education

High school diploma or equivalent

Some college coursework completed

Job description

The Financial Services Assistant position for Accounts Receivable will serve as a primary contact at the Accounts Receivable Customer Service counter. This position will be responsible for greeting and answering inquiries made by students, parents, faculty, staff and others in the office and by phone, mail, e-mail, and fax; collecting and posting payments made at counter and received in mail, providing clerical support for the office, generating Cognos reports for research and analysis; and analyzing small-balance accounts in an effort to collect delinquent balances.

Responsibilities

• Greeting and answering inquiries made by students, parents, faculty, staff and others in the office and by phone, mail, e-mail, and fax
• Collecting and posting payments made at counter and received in mail
• Providing clerical support for the office
• Generating Cognos reports for research and analysis
• Analyzing small-balance accounts in an effort to collect delinquent balances

Qualifications

• Minimum Qualification: High school diploma or equivalent
• Preferred Qualification: Some college course work completed

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .