Financial Services Associate: Growth & Impact in Lending

Attain Finance; Marion (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Employee Assistance Program

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Marion, IL. You will deliver exceptional service, guide customers through loan processes, and actively promote financial products to support growth. This full-time role offers training, advancement, and a range of benefits.

The position emphasizes customer focus, sales acumen, and compliance with regulatory guidelines while delivering a positive customer experience in a fast-paced environment.

Qualifications

• Customer-focused and service-driven
• Sales-minded with ability to upsell and cross-sell
• Strong written and verbal communication skills
• Problem-solving with customers in mind
• Adapt to a dynamic financial services environment
• Team-oriented with collaborative spirit
• Educational background required; higher education is a plus
• Experience in customer service, sales, or consumer finance preferred

Responsibilities

• Deliver exceptional service to new and existing customers, guiding them through the loan process.
• Drive sales growth using consultative techniques to educate customers on financial products.
• Engage customers through inbound calls and proactive outbound outreach.
• Support delinquency management by offering solutions and working toward resolution.
• Learn and grow through hands-on training and mentoring.
• Ensure compliance with regulatory guidelines and company policies to protect customer information and assets

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Educational background

Industry experience

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Heights Finance, part of the Attain Finance family, is seeking a Financial Service Representative in Marion, IL. You will deliver exceptional service, guide customers through loan processes, and actively promote financial products to support growth. This full-time role offers training, advancement, and a range of benefits.

The position emphasizes customer focus, sales acumen, and compliance with regulatory guidelines while delivering a positive customer experience in a fast-paced environment.