Financial Service Pro: Elevate Customer Loans & Growth

LendDirect Corp.; Marion (IL); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Emergency Relief Fund

Diversity and Inclusion Council

Job summary

Heights Finance in Marion, IL is hiring a Financial Service Representative to deliver exceptional service and promote our financial products. You will handle customer interactions, guide loan processes, and grow sales while ensuring compliance and accuracy.

This full-time role offers a structured schedule and a comprehensive benefits package. The position emphasizes customer focus, communication, and teamwork within a dynamic, regulated environment.

Qualifications

• Customer-focused approach to help others and deliver top‑tier service.
• Sales mindset to educate customers on products and identify opportunities.
• Excellent communication skills for verbal and written interactions.
• Problem-solving skills to offer creative solutions.
• Adaptability to learn new systems and processes.
• Team player willing to collaborate for success.
• High School diploma or equivalent; college coursework or degree is a plus.

Responsibilities

• Deliver exceptional service to new and existing customers through the loan process.
• Drive sales growth using consultative techniques to promote financial products.
• Engage customers via inbound and proactive outbound calls.
• Support delinquency management and resolution efforts when needed.
• Participate in training programs with mentoring to build skills.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving

Adaptability

Team Player

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Heights Finance in Marion, IL is hiring a Financial Service Representative to deliver exceptional service and promote our financial products. You will handle customer interactions, guide loan processes, and grow sales while ensuring compliance and accuracy.

This full-time role offers a structured schedule and a comprehensive benefits package. The position emphasizes customer focus, communication, and teamwork within a dynamic, regulated environment.