Financial Services Advisor - Customer Growth and Solutions

Attain Finance; Pekin (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Medical

Dental

Vision

401(k) match

Employee Assistance Program

Emergency Relief Fund

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, a member of the Attain Finance family, is hiring a Financial Service Representative in Pekin, IL. You will deliver exceptional service, drive sales, and help customers secure financing solutions.

The role emphasizes hearing customers’ needs, guiding them through loan processes, and building lasting relationships. This full-time position offers a competitive hourly wage, a comprehensive benefits package starting day one, and strong opportunities for career advancement through

Qualifications

• Customer-focused and ready to provide top-tier service.
• Sales-minded with ability to upsell and cross-sell.
• Clear verbal and written communication, quickly builds rapport.
• Problem-solving skills to offer creative customer solutions.
• Willingness to learn new systems in a dynamic environment.
• Team-oriented with collaborative spirit.
• HS diploma or equivalent; college coursework a plus.
• Experience in customer service, sales, or consumer finance preferred.

Responsibilities

• Deliver exceptional service and guide loan processes with care.
• Drive sales growth using consultative techniques.
• Engage customers via inbound calls and proactive outreach.
• Support delinquency management and customer problem resolution.
• Participate in hands-on training and mentorship programs.
• Ensure compliance with regulatory guidelines and policies.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem Solving

Adaptability

Team Player

Educational Background

Industry Experience

Education

High School diploma or equivalent

Job description

Heights Finance, a member of the Attain Finance family, is hiring a Financial Service Representative in Pekin, IL. You will deliver exceptional service, drive sales, and help customers secure financing solutions.

The role emphasizes hearing customers’ needs, guiding them through loan processes, and building lasting relationships. This full-time position offers a competitive hourly wage, a comprehensive benefits package starting day one, and strong opportunities for career advancement through