Financial Service Rep - Growth, Benefits & Career Path

AttainFinance; Fort Worth (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(k) with company match

Employee Assistance Program

Job summary

Heights Finance, a member of the Attain Finance family, is hiring a Financial Service Representative in Fort Worth, TX. You will deliver exceptional service, build relationships, and help customers secure the financial solutions they need in a role that blends service with sales and career growth.

Full-time hours Monday–Friday, 8:30am–5:30pm with evenings/peak seasons; base hourly $18.50–$25.50. Benefits start day one, including PTO, health/dental/vision and 401(k) with company match, plus

Qualifications

• Customer focus and top-tier service in every interaction.
• Sales mindset to promote products and services.
• Excellent communication skills, both verbal and written.
• Problem-solving and adaptability in a dynamic environment.
• Team player with collaborative spirit.
• Education: High School diploma or equivalent; college coursework a plus.
• Industry experience in customer service, sales, or consumer finance encouraged but not required.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
• Support Delinquency Management: Collaborate with customers on past‑due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build your skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Skills

Customer focus

Sales mindset

Strong communication

Problem-solving

Adaptability

Team player

Education

High School diploma

Job description

Heights Finance, a member of the Attain Finance family, is hiring a Financial Service Representative in Fort Worth, TX. You will deliver exceptional service, build relationships, and help customers secure the financial solutions they need in a role that blends service with sales and career growth.

Full-time hours Monday–Friday, 8:30am–5:30pm with evenings/peak seasons; base hourly $18.50–$25.50. Benefits start day one, including PTO, health/dental/vision and 401(k) with company match, plus