Financial Service Rep: Dynamic Consumer Finance Career

Heights Finance Corporation; Savannah (GA); On-site; USD 21,008 - 29,962; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision Insurance

401(K) with company match

Tuition Reimbursement

Monthly Bonus Program

Job summary

Heights Finance Corporation is seeking a Financial Service Representative to enhance the customer experience in Savannah, GA. This role involves delivering exceptional service, engaging customers, and supporting sales growth while adhering to compliance regulations.

Ideal candidates will possess strong communication skills and a passion for customer service. Full-time employees are eligible for various benefits from day one, including Paid Time Off and a 401(K) program with a company match.

Qualifications

• Genuine desire to help others and provide top-tier service in every interaction.
• Confidence in promoting products and services that meet customer needs.
• Excellent verbal and written communication skills to build rapport quickly.
• Ability to think on your feet and offer creative solutions to customer challenges.
• Willingness to learn new systems and processes in a dynamic environment.
• Collaborative spirit with a desire to contribute to team success.

Responsibilities

• Deliver outstanding support to customers during the loan process.
• Use consultative sales techniques to educate customers.
• Manage inbound calls and proactive outreach to attract new business.
• Collaborate on past-due accounts to offer solutions.
• Participate in hands-on training with mentoring.
• Follow all regulatory guidelines and company policies.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Education

High School diploma or equivalent

College coursework or degree

Job description

Heights Finance Corporation is seeking a Financial Service Representative to enhance the customer experience in Savannah, GA. This role involves delivering exceptional service, engaging customers, and supporting sales growth while adhering to compliance regulations.

Ideal candidates will possess strong communication skills and a passion for customer service. Full-time employees are eligible for various benefits from day one, including Paid Time Off and a 401(K) program with a company match.