Financial Service Associate — Growth & Impact

Heights Finance Corporation; Harrisburg (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(k) with company match

Job summary

Heights Finance Corporation in Harrisburg, IL is seeking a motivated Financial Service Representative to deliver exceptional service, build lasting relationships, and help customers secure flexible loan solutions.

You’ll join a fast‑ paced, customer‑focused team with hands‑on training, one‑on‑one mentoring, opportunities to advance within Attain Finance brands, while following regulatory guidelines and protecting customer information, and earning eligibility for a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required; college coursework or degree is a plus.
• Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!
• Willingness to learn and grow in a fast-paced, team-oriented environment.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver exceptional service to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive sales growth using consultative techniques to upsell and cross-sell.
• Engage customers via inbound calls and proactive outbound calls.
• Support delinquency management and customer relations.
• Learn through hands-on training and mentoring to build skills and confidence.
• Follow regulatory guidelines and protect customer information and assets.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Education

High School diploma or equivalent

Job description

Heights Finance Corporation in Harrisburg, IL is seeking a motivated Financial Service Representative to deliver exceptional service, build lasting relationships, and help customers secure flexible loan solutions.

You’ll join a fast‑ paced, customer‑focused team with hands‑on training, one‑on‑one mentoring, opportunities to advance within Attain Finance brands, while following regulatory guidelines and protecting customer information, and earning eligibility for a comprehensive benefits package.