Jr. Financial Representative (RECENT GRADS ARE WELCOME)

Russell Tobin; Salt Lake City (UT); On-site; USD 30,307; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Job summary

A financial services company in Salt Lake City is seeking motivated Financial Representatives to handle high-volume inbound calls. The role involves providing exceptional support to clients, meeting performance metrics, and troubleshooting issues in a team-oriented environment. Ideal candidates have a college degree or relevant call center experience, and strong communication skills are required. This position offers $22 per hour and a contract employment type.

Qualifications

• College degree or relevant experience in a call center is required.
• Strong communication and problem-solving skills are essential.
• Ability to multi-task in a fast-paced environment is necessary.

Responsibilities

• Respond to client calls regarding financial inquiries and products.
• Deliver professional service while meeting performance metrics.
• Troubleshoot client issues to enhance the customer experience.

Skills

Strong communication skills

Problem-solving skills

Multi-tasking ability

Professional demeanor

Education

College Degree or 2-5 years call center experience

Job description

Job Overview

We are seeking motivated and customer-focused professionals to join our team as Financial Representatives. This role is primarily focused on handling high-volume inbound calls within a call center environment, providing exceptional support to clients in the financial services sector.

Hourly Payment: $22 per hour.

Base Pay Range: $22.00/yr - $22.00/yr.

Russell Tobin provided pay range.

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Responsibilities

• Respond to inbound client calls regarding brokerage accounts, cash management products, online and mobile platforms, and general account or financial inquiries.
• Deliver accurate, efficient, and professional service while consistently meeting departmental performance metrics.
• Troubleshoot issues and provide effective solutions to enhance the client experience.
• Maintain a strong knowledge of brokerage operations, financial products, and digital service tools.
• Work collaboratively in a fast-paced, team-oriented environment.
• Adapt quickly to change and manage multiple priorities in a busy service center.

Qualifications

• College Degree OR previous contact center / call center experience from 2 - 5 years (financial services background strongly preferred).
• Strong communication and problem-solving skills.
• Ability to multi-task and remain calm under pressure.
• Highly professional, career-driven, and committed to delivering world-class customer service.

What We Offer

• Opportunity to gain valuable experience in the financial services industry.
• Professional growth in a performance-driven, client-focused environment.

Employment Type: Contract.

Seniority Level: Not Applicable.

Job Function: Finance.

Location: Salt Lake City Metropolitan Area.