Financial Representative Jr.

Russell Tobin

Columbus (OH)

On-site

USD 26,381 - 26,394

Full time

14 days+

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Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee discounts

Job summary

A renowned financial services company is seeking motivated Financial Representatives in Columbus, OH. This role involves providing exceptional support in a fast-paced call center environment. The ideal candidate will possess strong communication skills, have a college degree or relevant experience, and be committed to delivering outstanding service. Comprehensive benefits package offered, including healthcare and 401(k).

Qualifications

Strong communication and problem-solving skills.
Ability to multi-task and remain calm under pressure.
Highly professional, career-driven, and committed to delivering world-class customer service.

Responsibilities

Respond to inbound client calls regarding financial services.
Deliver accurate and efficient service while meeting performance metrics.
Troubleshoot issues and maintain knowledge of financial products.

Skills

Communication

Problem-solving

Multi-tasking

Education

College Degree or previous contact center experience

Job description

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This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.15/hr - $19.16/hr

Direct message the job poster from Russell Tobin

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Description:

We are seeking motivated and customer-focused professionals to join our team as Financial Representatives. This role is primarily focused on handling high-volume inbound calls within a call center environment, providing exceptional support to clients in the financial services sector.

Hourly Payment: $19.16

Responsibilities:

Respond to inbound client calls regarding brokerage accounts, cash management products, online and mobile platforms, and general account or financial inquiries.
Deliver accurate, efficient, and professional service while consistently meeting departmental performance metrics.
Troubleshoot issues and provide effective solutions to enhance the client experience.
Maintain a strong knowledge of brokerage operations, financial products, and digital service tools.
Work collaboratively in a fast-paced, team-oriented environment.
Adapt quickly to change and manage multiple priorities in a busy service center.

Qualifications:

College Degree OR previous contact center / call center experience from 2 - 5 years (financial services background strongly preferred).
Strong communication and problem-solving skills.
Ability to multi-task and remain calm under pressure.
Highly professional, career-driven, and committed to delivering world-class customer service.

What We Offer: