Financial Relationship Banker: Grow Client Relationships

Huntington Bancshares, Inc.; Clarksburg (WV); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Financial Relationship Banker to help grow and retain consumer and business banking relationships in a flexible hybrid work setup in the United States.

You will identify customers’ financial goals and recommend deposit, loan, and other banking products, while delivering outstanding service at every interaction. This role emphasizes proactive relationship building, cross-selling, and collaboration with partners across the bank.

Qualifications

• High School Diploma or GED and minimum 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's degree not required but preferred depending on role; strong communication and relationship-building skills are valued.
• Comfort with technology such as online banking, mobile apps, and ATM access.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking a Financial Relationship Banker to help grow and retain consumer and business banking relationships in a flexible hybrid work setup in the United States.

You will identify customers’ financial goals and recommend deposit, loan, and other banking products, while delivering outstanding service at every interaction. This role emphasizes proactive relationship building, cross-selling, and collaboration with partners across the bank.