Financial Relationship Banker (Hybrid/Remote)

Huntington Bancshares, Inc.; Fremont Township (MI); Hybrid; USD 38,000 - 58,000; Full time

Job summary

Huntington Bancshares, Inc. in the United States is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by proactively identifying financial goals and recommending deposit, loan, and other banking products and services.

The role emphasizes delivering excellent customer service, leveraging opportunities through appointments and referrals, and maintaining strong knowledge of products and policies with an emphasis on in-office banking technology.

Qualifications

• High School Diploma or GED and minimum 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales experience

Banking knowledge

Communication skills

Education

High School diploma

Bachelor's degree (preferred)

Job description

Huntington Bancshares, Inc. in the United States is seeking a Financial Relationship Banker to retain and grow consumer and business customer relationships by proactively identifying financial goals and recommending deposit, loan, and other banking products and services.

The role emphasizes delivering excellent customer service, leveraging opportunities through appointments and referrals, and maintaining strong knowledge of products and policies with an emphasis on in-office banking technology.