Financial Operations Specialist

Ally Logistics; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Plan with Employer Match

Life Insurance Plan (100% employerpaid

PTO 3 weeks

6 paid holidays

Professional coaching through Boon

On-site gym and Peloton

On-site golf simulator

Job summary

Ally Logistics in Grand Rapids, MI is seeking a Finance Operations Analyst to support billing, collections, and vendor payments while helping build automation, reporting, and data insights for the finance team.

The ideal candidate is analytical, systems-minded, and focused on improving processes, with experience in logistics or 3PL. This is an in-office role emphasizing collaboration and continuous improvement across finance and operations.

Qualifications

• Minimum of 2-3 years of experience in the logistics or 3PL industry.
• Strong project management skills with the ability to lead and coordinate finance initiatives across multiple stakeholders.
• Analytical and critical thinking skills, with the ability to interpret data and produce actionable insights.
• Understanding of core financial processes and how they support and impact broader business operations.
• Systems-minded with a natural curiosity for technology and a willingness to learn and adopt new tools.
• Continuous improvement mindset with a proactive approach to solving problems and enhancing processes, systems, and financial transparency.

Responsibilities

• Own billing, collections, and payment application for assigned accounts, ensuring accuracy and timeliness
• Perform bank reconciliations and resolve unidentified payments across internal, customer, and bank records
• Monitor account balances, aging, and credit limits to drive effective collections and reduce risk
• Partner cross-functionally to resolve billing issues and maintain strong account health
• Solve complex invoicing needs for new customers and agents, delivering high-quality support and guidance
• Support commission and rebate processes with accurate validation and tracking
• Analyze account performance (margins, fees, claims) to identify risks and improvement opportunities
• Support audits, bank exams, and month-end close to ensure accurate, reliable reporting
• Process vendor payments with strong controls and fraud prevention practices
• Drive automation and process improvements to streamline billing, collections, and reporting
• Develop SOPs and escalation paths to support consistent, scalable team execution

Skills

Logistics experience

Finance understanding

Process improvement

Data analysis

Project management

Systems-minded

Job description

We are seeking a detail-oriented and systems-driven Finance Operations Analyst to support key financial operations across the organization. This role will contribute to a range of responsibilities including risk monitoring, collections, vendor payment processing, and other finance-related operational activities. A core component of the position involves supporting professional agent onboarding and providing ongoing system and operational support, while partnering with the finance team to build and enhance automation, reporting, and data insights that improve efficiency and financial visibility.

The ideal candidate is analytical, curious about systems and data, and motivated to identify opportunities to streamline processes, strengthen reporting, and drive continuous improvements across finance and operations.

The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it’s like to work at Ally Logistics.

KEY ATTRIBUTES FOR SUCCESS:

• HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values say it all.
• HUNGRY: A healthy sense of competition is a necessity here. We’re seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
• SMART: We’re looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them.

KEY RESPONSIBILITIES:

• Own billing, collections, and payment application for assigned accounts, ensuring accuracy and timeliness
• Perform bank reconciliations and resolve unidentified payments across internal, customer, and bank records
• Monitor account balances, aging, and credit limits to drive effective collections and reduce risk
• Partner cross-functionally to resolve billing issues and maintain strong account health
• Solve complex invoicing needs for new customers and agents, delivering high-quality support and guidance
• Support commission and rebate processes with accurate validation and tracking
• Analyze account performance (margins, fees, claims) to identify risks and improvement opportunities
• Support audits, bank exams, and month-end close to ensure accurate, reliable reporting
• Process vendor payments with strong controls and fraud prevention practices
• Drive automation and process improvements to streamline billing, collections, and reporting
• Develop SOPs and escalation paths to support consistent, scalable team execution

COMPENSATION:

Compensation will be determined based on experience & skills.

BENEFITS & PERKS:

• 401K Plan with Employer Match
• Life Insurance Plan (100% employer paid)
• PTO Plan (3 weeks PTO for new employees, grows with tenure)
• 6 paid holidays
• Free professional coaching through Boon Health
• Baby-feeding support and on-site Lounge through Pumpspotting
• Commitment to defend employees who have signed predatory non-competes (Learn more here)
• Ongoing, in-house professional development
• In-office gym complete with strength and cardio equipment as well as Peloton bikes
• On-site golf simulator

QUALIFICATIONS:

A successful candidate must possess the following traits/skills:

• Minimum of 2-3 years of experience in the logistics or 3PL industry (experience in business solutions or finance is a plus).
• Strong project management skills with the ability to lead and coordinate finance initiatives across multiple stakeholders and departments in a fast paced, evolving organization and department.
• Analytical and critical thinking skills, with the ability to interpret data and produce actionable insights.
• Understanding of core financial processes and how they support and impact broader business operations.
• Systems-minded with a natural curiosity for technology and a willingness to learn and adopt new tools.
• Continuous improvement mindset with a proactive approach to solving problems and enhancing processes, systems, and financial transparency.

ADDITIONAL INFO:

• This is an IN OFFICE position.
• A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
• Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

ACCOLADES & INDUSTRY AFFILIATIONS:

• One of the Inc. 5000 fastest-growing companies four years running
• One of West Michigan’s Best and Brightest Employers
• Member of Women in Transportation

EQUAL OPPORTUNITY STATEMENT:

Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.