Operations Specialist - Freight & Carrier Sales

Integratedcooling; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401K Plan

Life insurance plan

PTO (3 weeks)

Paid holidays

Parental leave

On-site gym

Professional development

On-site lounge

Bonus training program

Job summary

Ally Logistics in Grand Rapids, MI seeks an Operations Specialist to support carrier and customer sales teams. The role is on-site and focuses on coordinating shipment updates, price negotiation with contractors, and rapid problem-solving to improve service.

You will thrive in a fast-paced, high-energy environment centered on hustle values, teamwork, and delivering cost-effective solutions for customers. A cover letter is encouraged and training is provided.

Qualifications

• Bachelor’s Degree preferred.
• Alignment with Ally’s #HUSTLE values.
• Strong written and verbal communication skills.
• Must be comfortable in a fast-paced and high-energy environment.

Responsibilities

• Obtaining shipment updates from contractors
• High-volume phone and email outreach
• Negotiating rates with contractors (carrier sales)
• Providing updates and solutions to team members
• General data entry

Skills

Written communication

Verbal communication

Fast-paced environment

High-energy

Education

Bachelor’s Degree preferred

Job description

Ally Logistics in Grand Rapids, MI seeks an Operations Specialist to support carrier and customer sales teams. The role is on-site and focuses on coordinating shipment updates, price negotiation with contractors, and rapid problem-solving to improve service.

You will thrive in a fast-paced, high-energy environment centered on hustle values, teamwork, and delivering cost-effective solutions for customers. A cover letter is encouraged and training is provided.