Weekend Operations Specialist [On-Site]

Integratedcooling; Grand Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health / Dental / Vision Insurance Plans

401K Plan with Employer Match

Life Insurance Plan (100% employer paid)

PTO Plan (3 weeks PTO for new employees, grows with tenure)

Paid Parental Leave

Free professional coaching through Boon Health

In-office gym complete with equipment

On-site golf simulator

Job summary

Integratedcooling in Grand Rapids, MI is hiring a Weekend Operations Specialist who will be responsible for customer service and communication with carriers and sales teams. This position requires strong organizational skills and a problem-solving approach.

With a need for effective communication and the ability to work in a fast-paced environment, candidates should align with the company's HUSTLE values. The role promises benefits such as health insurance and ongoing professional development.

Qualifications

• Strong communication skills are essential.
• Must be comfortable in a fast-paced and high-energy environment.
• Alignment with Ally’s #HUSTLE values is important.

Responsibilities

• Obtain shipment updates from contractors.
• Conduct high-volume phone and email outreach.
• Negotiate rates with contractors.
• Provide updates and solutions to team members.
• Perform general data entry.

Skills

Strong written and verbal communication skills

Resourceful and organized problem-solver

Ability to thrive in a fast-paced environment

Education

Bachelor's Degree preferred

Job description

Overview

Our Operations Team is looking for an energetic and competitive Weekend Operations Specialist who is willing to go the extra mile with our customer service for carriers and sales team. This is an on-site position in Grand Rapids, MI – Friday to Monday.

Key Attributes for Success

• HUMBLE: Confidence is key, but so is humility. Our HUSTLE values say it all.
• HUNGRY: A healthy sense of competition is a necessity here. We’re seeking individuals who are striving for both professional and financial success and who are seeking opportunities for growth.
• SMART: We’re looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.

Job Duties / Responsibilities

• Obtaining shipment updates from contractors
• High-volume phone and email outreach
• Negotiating rates with contractors (carrier sales)
• Providing updates and solutions to team members
• General Data Entry

Benefits & Perks

• Health / Dental / Vision Insurance Plans
• 401K Plan with Employer Match
• Life Insurance Plan (100% employer paid)
• PTO Plan (3 weeks PTO for new employees, grows with tenure)
• 6 paid holidays
• Paid Parental Leave
• Free professional coaching through Boon Health
• Baby-feeding support and on-site Lounge through Pumpspotting
• Comprehensive training program
• Commitment to defend employees who have signed predatory non-competes
• Ongoing, in-house professional development
• In-office gym complete with strength and cardio equipment as well as Peloton bikes
• On-site snack machine
• On-site golf simulator

Qualifications

• Bachelor\'s Degree preferred
• Alignment with Ally’s #HUSTLE values
• Strong written and verbal communication skills
• Must be comfortable in a fast-paced and high-energy environment

Additional Info

• This is NOT a remote position.
• A cover letter is highly recommended, even if it\'s brief. Tell us why you are a fit!
• Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

Accolades & Industry Affiliations

• One of the Inc. 5000 fastest-growing companies four years running
• One of West Michigan’s Best and Brightest Employers
• Member of Women in Transportation

Equal Opportunity Statement

Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.