Finance Operations & Automation Specialist

Ally Logistics; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Plan with Employer Match

Life Insurance Plan (100% employerpaid

PTO 3 weeks

6 paid holidays

Professional coaching through Boon

On-site gym and Peloton

On-site golf simulator

Job summary

Ally Logistics in Grand Rapids, MI is seeking a Finance Operations Analyst to support billing, collections, and vendor payments while helping build automation, reporting, and data insights for the finance team.

The ideal candidate is analytical, systems-minded, and focused on improving processes, with experience in logistics or 3PL. This is an in-office role emphasizing collaboration and continuous improvement across finance and operations.

Qualifications

• Minimum of 2-3 years of experience in the logistics or 3PL industry.
• Strong project management skills with the ability to lead and coordinate finance initiatives across multiple stakeholders.
• Analytical and critical thinking skills, with the ability to interpret data and produce actionable insights.
• Understanding of core financial processes and how they support and impact broader business operations.
• Systems-minded with a natural curiosity for technology and a willingness to learn and adopt new tools.
• Continuous improvement mindset with a proactive approach to solving problems and enhancing processes, systems, and financial transparency.

Responsibilities

• Own billing, collections, and payment application for assigned accounts, ensuring accuracy and timeliness
• Perform bank reconciliations and resolve unidentified payments across internal, customer, and bank records
• Monitor account balances, aging, and credit limits to drive effective collections and reduce risk
• Partner cross-functionally to resolve billing issues and maintain strong account health
• Solve complex invoicing needs for new customers and agents, delivering high-quality support and guidance
• Support commission and rebate processes with accurate validation and tracking
• Analyze account performance (margins, fees, claims) to identify risks and improvement opportunities
• Support audits, bank exams, and month-end close to ensure accurate, reliable reporting
• Process vendor payments with strong controls and fraud prevention practices
• Drive automation and process improvements to streamline billing, collections, and reporting
• Develop SOPs and escalation paths to support consistent, scalable team execution

Skills

Logistics experience

Finance understanding

Process improvement

Data analysis

Project management

Systems-minded

Job description

Ally Logistics in Grand Rapids, MI is seeking a Finance Operations Analyst to support billing, collections, and vendor payments while helping build automation, reporting, and data insights for the finance team.

The ideal candidate is analytical, systems-minded, and focused on improving processes, with experience in logistics or 3PL. This is an in-office role emphasizing collaboration and continuous improvement across finance and operations.