Financial Guide: Help Members Thrive

Solarity Credit Union; Moses Lake (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Retirement match

Wellness program

Training & growth

Job summary

Solarity Credit Union is seeking a full-time Financial Guide for our Moses Lake Branch's Member Contact Center—no prior banking experience needed. If you enjoy helping people and working with technology, this could be your next career step.

You will greet members, assess needs, and recommend products and services while building lasting relationships. We provide training, a team-oriented environment, and opportunities for growth.

Qualifications

• Experience in customer service or sales is preferred.
• Strong communication and problem-solving skills.
• Bilingual in English and Spanish is a plus, not required.

Responsibilities

• Welcome and assist members with warmth and care.
• Identify financial needs and recommend products and services.
• Create exceptional experiences and lasting relationships.
• Ensure each member interaction is complete and impactful.

Skills

Customer service

Sales experience

Bilingual English/Spanish

People skills

Education

High school diploma or equivalent

Job description

Solarity Credit Union is seeking a full-time Financial Guide for our Moses Lake Branch's Member Contact Center—no prior banking experience needed. If you enjoy helping people and working with technology, this could be your next career step.

You will greet members, assess needs, and recommend products and services while building lasting relationships. We provide training, a team-oriented environment, and opportunities for growth.