Financial Counselor Remote

US Fertility; Fort Lauderdale (FL); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading fertility center is looking for a full-time remote Financial Counselor to join their team. This role involves consulting with patients on financial options, verifying benefits, and providing ongoing education. Ideal candidates have medical office experience and strong communication skills. Join a dedicated team making a difference in people's lives.

Qualifications

• 2 to 4 years of medical business office experience.
• Experience in an OB/GYN office is a plus.

Responsibilities

• Consult with patients regarding benefits and financial options.
• Perform benefit verification and prior authorization.
• Provide ongoing financial education and assistance.

Skills

Interpersonal Skills

Communication

Customer Service

Detail-Oriented

Education

Bachelor's Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Financial Counselor Remote role at US Fertility

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Financial Counselor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time remote Financial Counselor to work for our NY office. The schedule is Monday through Friday, 7:30 am - 4:00 pm.

How You'll Contribute:

• Consult with patients regarding their benefits, coverage, and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to patients throughout their care, acting as an educator, advocate, and liaison
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Skills & Qualifications

• Minimum 2 to 4 years of medical business office experience, with knowledge of healthcare billing, collections, insurance/benefits, and patient interaction
• Experience reading and understanding payer remittance advice, including differentiating charges, adjustments, denials, and patient responsibilities
• Bachelor's Degree preferred
• Experience in an OB/GYN office is a plus
• Excellent interpersonal skills for communication with departments, employees, physicians, patients, and insurance companies
• Strong oral and written communication skills, detail-oriented, computer savvy
• Proficient with Microsoft Outlook, Word, and Excel
• High level of customer service

We value employees who embrace our mission, vision, and core values: Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC). We promote personal and professional growth and are committed to internal promotion. Join us and be part of a team dedicated to making a difference!