Financial Counselor: Medicaid & Patient Billing Support

Piedmont Healthcare Inc.; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Piedmont Healthcare Corporate seeks a Financial Counselor to assist with Medicaid and charity care applications, educating patients about their financial liabilities and developing patient payment arrangements. The role is facility-based and focuses on clear, compassionate counseling.

Experience in healthcare Revenue Cycle and familiarity with Epic are valued, with opportunities to collaborate across the revenue cycle team to resolve balances and improve patient outcomes.

Qualifications

• Education as stated: GED/HS required; higher degree preferred.
• 3 years of healthcare Revenue Cycle experience required.
• 4 years preferred in Revenue Cycle with Financial Counseling focus.
• Call center experience preferred; Epic experience preferred.

Responsibilities

• Assist with Medicaid and charity care application procedures and educate patients about financial liabilities; develop patient payment arrangements.

Skills

Customer service experience

Strong communication skills

Education

H.S. Diploma or GED

Associate/Bachelor's degree preferred

Tools

Epic software

Job description

Piedmont Healthcare Corporate seeks a Financial Counselor to assist with Medicaid and charity care applications, educating patients about their financial liabilities and developing patient payment arrangements. The role is facility-based and focuses on clear, compassionate counseling.

Experience in healthcare Revenue Cycle and familiarity with Epic are valued, with opportunities to collaborate across the revenue cycle team to resolve balances and improve patient outcomes.