Patient Financial Counselor: Clear Billing & Coverage Support

Grady Health System; Atlanta (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work‑Life Balance

Career Growth

Employee Support

Job summary

Grady Health System is seeking a Financial Counselor to conduct comprehensive patient interviews and determine eligibility for financial assistance programs. You will verify third party coverage, complete applications, and ensure accurate Epic data entry.

Core duties include communicating discounts and patient financial responsibility, and coordinating with care teams to secure timely authorizations and clearances. This role emphasizes regulatory compliance and patient support.

Qualifications

• Interviews with patients to determine eligibility for financial assistance.
• Verifies third party payer information and potential coverage.
• Completes applications for eligible programs and updates Epic accurately.

Responsibilities

• Interviews patients and families to determine eligibility for financial assistance.
• Verify third party payer information and obtain authorizations as needed.
• Enter patient data and updates in Epic with accuracy.
• Assist patients with discounts and financial responsibilities communications.
• Coordinate with departments to ensure proper financial clearance.

Skills

Patient interaction

Communication

Epic knowledge

Tools

Epic

Job description

Grady Health System is seeking a Financial Counselor to conduct comprehensive patient interviews and determine eligibility for financial assistance programs. You will verify third party coverage, complete applications, and ensure accurate Epic data entry.

Core duties include communicating discounts and patient financial responsibility, and coordinating with care teams to secure timely authorizations and clearances. This role emphasizes regulatory compliance and patient support.