Financial Counselor I: Patient Billing & Access

Orlando Health, Inc.; Orlando (FL); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Forbes Best-In-State Employer

Educational programs and well-being/PD

Day-one benefits

Descripción de la vacante

Orlando Health, Inc. is seeking a Financial Counselor I to help patients and families navigate billing processes, insurance verification, and payment options.

You will explain these processes clearly and provide a welcoming, informed experience during what can be a stressful time. The role requires a high school diploma or equivalent, plus 2+ years in a financial, business office, or customer service environment and proficiency with Microsoft Office.

Formación

• High school diploma or equivalent and completion of Patient Financial Services Orientation program and required annual education.
• Minimum of 2 years in a financial, business office, or customer service environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and strong typing skills.
• At least 1 year of PC/Windows experience required.

Responsabilidades

• Explain billing processes to patients and families.
• Assist with insurance verification and eligibility checks.
• Create a welcoming, informed experience during stressful care moments.

Conocimientos

Customer service experience

Strong typing skills

PC/Windows experience

Educación

High School diploma or equivalent; completion of Patient Financial Services Orientation program and required annual education

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Descripción del empleo

Orlando Health, Inc. is seeking a Financial Counselor I to help patients and families navigate billing processes, insurance verification, and payment options.

You will explain these processes clearly and provide a welcoming, informed experience during what can be a stressful time. The role requires a high school diploma or equivalent, plus 2+ years in a financial, business office, or customer service environment and proficiency with Microsoft Office.