Patient Finance Counselor I – Weekend/Weekday Shifts

Orlando Health, Inc.; Orlando (FL); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Orlando Health, Inc. seeks a Financial Counselor to assist patients and families with the payment process, explain options, and collect due amounts in a supportive, service-oriented manner.

This patient registration role requires coordinating with care teams, obtaining authorizations, explaining benefits, and inputting demographic and financial information into registration systems. Shifts include Saturdays and one weekday, with 12-hour shifts.

Qualifications

• Two (2) years’ experience in a financial, business office, or customer service environment required.
• Proficient in Windows Microsoft Office-based products (Word, Excel, PowerPoint).
• Typing proficiency.
• One (1) year PC/Windows experience.
• Must complete Patient Financial Services Orientation program and annual educational requirements.
• High School or equivalent.

Responsabilités

• Gather and input patient/guarantor demographic and financial information.
• Obtain authorizations and details from physicians as necessary.
• Explain forms and obtain signatures from patient/guarantor.
• Explain insurance benefits and collect co-pays, deductibles and self-pay portions.
• Maintain departmental logs for statistical reporting.
• Meet department goals for collections, productivity and customer service.
• Follow cash handling policies and perform basic cashiering.
• Attend department meetings and participate in education requirements.

Connaissances

Typing proficiency

Windows Office proficiency

PC/Windows experience

Formation

High School or equivalent

Description du poste

Orlando Health, Inc. seeks a Financial Counselor to assist patients and families with the payment process, explain options, and collect due amounts in a supportive, service-oriented manner.

This patient registration role requires coordinating with care teams, obtaining authorizations, explaining benefits, and inputting demographic and financial information into registration systems. Shifts include Saturdays and one weekday, with 12-hour shifts.