Financial Counselor I: Patient Access & Billing

Bayfrontstpete; Saint Petersburg (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Orlando Health Bayfront Hospital is seeking a Financial Counselor I to support patients and families, explaining payment options and assisting with billing processes. The role requires strong customer service and the ability to gather insurance details efficiently.

Responsibilities include verifying benefits, calculating co-pays, and coordinating with payers while maintaining accurate records in the registration system. On-site, full-time day shift in Saint Petersburg, FL.

Qualifications

• High School diploma or equivalent required.
• Two years’ experience in a financial, business office, or customer service environment.
• Proficient in Windows Microsoft Office products (Word, Excel, PowerPoint).
• Typing proficiency required.

Responsibilities

• Understands the importance of exceptional customer service and meets department goals.
• Communicates professionally with customers and team members at all times.
• Gathers and inputs patient/guarantor demographic and financial information accurately.

Skills

Customer service

Microsoft Office

Typing

Communication

Education

High School Diploma or GED

Job description

Orlando Health Bayfront Hospital is seeking a Financial Counselor I to support patients and families, explaining payment options and assisting with billing processes. The role requires strong customer service and the ability to gather insurance details efficiently.

Responsibilities include verifying benefits, calculating co-pays, and coordinating with payers while maintaining accurate records in the registration system. On-site, full-time day shift in Saint Petersburg, FL.