Financial Counselor Hiring Event

RWJBarnabas Health; New Jersey; Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Paid Time Off (PTO)

Medical and Prescription DrugInsurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Sp

Wellness Programs

Voluntary Benefits

Discounts Through Partners

Zusammenfassung

RWJBarnabas Health is seeking a Financial Counselor to join our Patient Financial Services team in New Jersey. You will advocate for patients and help ensure access to care by clearing financial coverage for hospital services.

The role involves counseling patients on eligibility for Charity Care or Medicaid, coordinating with social work and clinical teams, and creating financial estimates while collecting at point of service when appropriate.

Qualifikationen

• High School Diploma or equivalent required.
• Bilingual Spanish, Portuguese, French, or Creole highly preferred.
• Experience in community service or healthcare terminology helpful.
• Computer skills required.

Aufgaben

• Face-to-face counseling with patients in a hospital setting, seeing 20–30 patients per shift by appointment, phone, or bedside.
• Counsel patients on eligibility for Charity Care or Medicaid and assist with applications.
• Interact with patients, families, visitors, clinical staff, and hospital departments on a regular basis.
• Create financial estimates and collect payments at point of service when appropriate.
• Advocate for patients, addressing billing, access to care, and service quality concerns.

Kenntnisse

Bilingual Spanish

Bilingual Portuguese

Bilingual French

Bilingual Creole

Ausbildung

High School Diploma or GED

Jobbeschreibung

Req #: 0000260920

Category: Healthcare Operations

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: Patient Financial Services

Pay Range: $23.04 - $30.73 per hour

Location: 379 CAMPUS DRIVE, Somerset, NJ 08873

Robert Wood Johnson Barnabas Health System invites you to our Financial Counselor hiring event at our corporate office on 11/5/26!

Do you care deeply about patient advocacy and supporting those in need? If so, we would love to learn more about you.

Job Overview

The role of a Financial Counselor is to step in when a patient needs support by ensuring financial coverage is cleared for hospital services. Imagine your loved one without insurance, unsure of what to do next, while in the hospital. That's where you as a financial counselor come in. Our Financial Counselors are critical to patient care and serve as a patient advocate working collaboratively with social work, case management, and clinical teams to support access to care.

As a Financial Counselor, a Typical Day Might Include

• Patient facing in a hospital setting, seeing anywhere from 20 to 30 patients a shift by appointment, phone call, or bedside to discuss the requirements for Charity Care or Medicaid.
• Counsel patients on their eligibility for programs and submit applications for timely approval.
• Handle regular interaction with patients, families, visitors, clinical staff, and hospital departments.
• Create financial estimates and collect point-of-service payments when appropriate.
• Act as a patient advocate, addressing concerns related to billing, access to care, and service quality

Scheduling

• Full time positions (37.5 hour work weeks)
• Shifts: Monday - Friday 8-4 or 9-5 with rotating Saturdays & holiday coverage required

Job Requirements

• High School Diploma or equivalent GED
• Bilingual Spanish, Portuguese, French, or Creole highly preferred
• Previous experience supporting the community or medical terminology understanding
• Computer skills

Locations

• Newark Beth Israel Medical Center - Newark, NJ
• Jersey City Medical Center - Jersey City, NJ
• Monmouth Medical Center - Long Branch, NJ
• RWJ Univeristy Hospital Somerset, Somerville, NJ
• Trinitas Regional Medical Center - Elizabeth, NJ

Training will take place throughout the healthcare system for the first 4 weeks of employment.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer