Patient Access Coordinator

RWJBarnabas Health

East Brunswick Township (NJ)

On-site

USD 2,842,000 - 3,542,000

Full time

3 days ago

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Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Paid Parental Leave

Tuition Reimbursement

Student Loan Planning Support

Life Insurance

Disability Insurance

Wellness Programs

Flexible Spending Accounts

Voluntary Benefits

Discounts with partners

Job summary

RWJBarnabas Health's Childrens Specialized Hosp is seeking a Patient Access Coordinator to register patients, verify insurance, handle financial clearance, collect copays, and direct visitors, ensuring a welcoming and efficient registration experience.

You will greet visitors, schedule ACC appointments, log visits in the information system, monitor lobby safety, and support the Patient Access team in a fast-paced healthcare setting.

Qualifications

High School Diploma or equivalent required.
Minimum of one year of Hospital or Medical experience.
Must demonstrate corporate values: Excellence, Compassion, Teamwork, Innovation, Fun.
Customer service and interpersonal skills essential.
Basic PC skills required.

Responsibilities

Greet all visitors, patients, and families in a warm, friendly manner in person and on the phone.
Provide visitors with stickers and monitor that they are worn on premises.
Determine registration and financial counseling needs of patients.
Ensure patients are assisted promptly to receive treatment as scheduled.
Request payment at time of service for co-pays or other amounts due.
Collect insurance referrals from patients as needed.
Log patient visits in the hospital information system.
Monitor lobby for safety and security.
Schedule ACC appointments and verify appointments.

Skills

Customer service

Multitasking

Interpersonal skills

Education

High School Diploma

Job description

Patient Access Coordinator

Req #: 0000264636

Category: Revenue Cycle and Patient Access

Status: Full-Time

Shift: Day

Facility: Childrens Specialized Hosp

Department: Patient Access Services

Pay Range: $20.63 - $25.71 per hour

Location: 645 Route 18, East Brunswick, NJ 08816

Location: East Brunswick (EB)

Department Name: Patient Access Services

Req #: 0000264636

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Patient Access Coordinator serves as the first point of contact for patients, families, and visitors, providing exceptional customer service while ensuring a welcoming and efficient registration experience. This role is responsible for patient registration, insurance verification, financial clearance, collecting copays and referrals, and directing visitors, while supporting the Patient Access team to ensure timely, accurate, and compassionate services.

As a Patient Access Coordinator, a typical day might include:

Greet all visitors, patients, and families in a warm friendly manner in person and on the phone
Provide visitors with visitor stickers and monitor that stickers are worn while visitors are on CSH premises
Provide general information as requested, and direct visitors appropriately
Determine the registration and or financial counseling needs of all patients who arrive for treatment
Ensure that these patients are assisted by staff in a timely fashion in order to receive treatment as scheduled
Request payment at time of service for co pays or other amounts due from the patient according to the Hospital's policy
Collect insurance referrals from patients as needed
Assist staff with other clerical duties, including patient registration and insurance verification as needed
Log patient visits of patients in the hospital's information system
Monitor lobby for safety
Schedules ACC appointments and performs scheduling functions, confirms appointments,

This role might be for you if:

You thrive in a fast-paced environment.
You are good at multitasking and customer service.

You have experience working within healthcare or other related areas which are customer service focused.

To be considered for this opportunity, you must have the following qualifications:

Required:

High School Diploma or equivalent required
Minimum of one year of Hospital or Medical experience
Ability to demonstrate the five Corporate Values of CSH Excellence, Compassion, Teamwork, Innovation and Fun
Must exhibit customer service and interpersonal skills, as well as problem solving abilities
Basic PC skills required

Why You'll Love Working Here:

At RWJBarnabas Health, our people are at the center of everything we do. Through our Total Wellbeing promise, we offer a wide range of benefits and resources to support your physical, emotional, financial, and professional wellbeing. Highlights include:

Generous Paid Time Off (Vacation, Holidays, Sick Time)

Medical, Dental & Vision Insurance

Prescription Drug Coverage

Retirement Plans

Paid Parental Leave

Tuition Reimbursement

Student Loan Planning Support

Life and Disability Insurance

Wellness Programs and Flexible Spending Accounts

Voluntary Benefits (like Pet Insurance)

Discounts with local partners (e.g., NJ Devils, NJPAC, Verizon)

Community involvement and volunteer opportunities ...and more!

Why RWJBarnabas Health:

RWJBarnabas Health is New Jersey's largest and most comprehensive academic health system, committed to delivering exceptional care and creating healthier communities. We're proud to offer a workplace that values compassion, equity, and innovation-where every team member plays a vital role. When you join us, you're not just building a career-you're helping to shape the future of healthcare, one person and one community at a time.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.