Financial Counselor Hiring Event

RWJBarnabas Health

Franklin Township (NJ)

On-site

USD 32,000 - 42,000

Full time

9 days ago

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Benefits offered by this job

PTO
Medical Insurance
Dental Insurance
Vision Insurance
Retirement Plans
Life Insurance
Disability Insurance
Tuition Reimbursement

Job summary

RWJBarnabas Health is hosting a Financial Counselor Hiring Event at our Corporate Services location in Somerset, NJ. The role focuses on helping patients secure financial coverage for hospital services and acting as an advocate across care teams.

Shifts are day-time, full-time (37.5 hours/week) with potential weekend coverage. We seek candidates with superb communication, empathy, and basic healthcare billing knowledge. Event details and interviews will be conducted with invited applicants.

Qualifications

  • High School Diploma or GED required.
  • Bilingual in Spanish, Portuguese, French, or Creole preferred.
  • Computer skills and basic financial literacy required.

Responsibilities

  • Assist patients with charity care and Medicaid eligibility.
  • Provide financial counseling and create financial estimates.
  • Explain billing processes and help patients navigate payment options.
  • Collaborate with social work, case management, and clinical teams.

Skills

Spanish language
Portuguese language
French language
Creole language

Education

High School Diploma or GED

Tools

Computer skills

Job description

Financial Counselor Hiring Event

Req #: 0000260920

Category: Healthcare Operations

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: Patient Financial Services

Pay Range: $23.04 - $30.73 per hour

Location: 379 CAMPUS DRIVE, Somerset, NJ 08873

Robert Wood Johnson Barnabas Health System invites you to our Financial Counselor hiring event at our corporate office on 11/5/26!

Do you care deeply about patient advocacy and supporting those in need? If so, we would love to learn more about you. We are hosting in-person interviews to those qualified, by recruiter invitation.

Job Overview

The role of a Financial Counselor is to step in when a patient needs support by ensuring financial coverage is cleared for hospital services. Imagine your loved one without insurance, unsure of what to do next, while in the hospital. That's where you as a financial counselor come in. Our Financial Counselors are critical to patient care and serve as a patient advocate working collaboratively with social work, case management, and clinical teams to support access to care.

As a Financial Counselor, a typical day might include:
  • Patient facing in a hospital setting, seeing anywhere from 20 to 30 patients a shift by appointment, phone call, or bedside to discuss the requirements for Charity Care or Medicaid.
  • Counsel patients on their eligibility for programs and submit applications for timely approval.
  • Handle regular interaction with patients, families, visitors, clinical staff, and hospital departments.
  • Create financial estimates and collect point-of-service payments when appropriate.
  • Act as a patient advocate, addressing concerns related to billing, access to care, and service quality
Scheduling
  • Full time positions (37.5 hour work weeks)
  • Shifts: Monday - Friday 8-4 or 9-5 with rotating Saturdays & holiday coverage required
Job requirements
  • High School Diploma or equivalent GED
  • Bilingual Spanish, Portuguese, French, or Creole highly preferred
  • Previous experience supporting the community or medical terminology understanding
  • Computer skills
Locations

We are hiring for multiple hospitals in our healthcare system. If one of the below interests you please consider applying!

  • Newark Beth Israel Medical Center - Newark, NJ
  • Jersey City Medical Center - Jersey City, NJ
  • Monmouth Medical Center - Long Branch, NJ
  • RWJ Univeristy Hospital Somerset, Somerville, NJ
  • Trinitas Regional Medical Center - Elizabeth, NJ
    • Training will take place throughout the healthcare system for the first 4 weeks of employment.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer

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