Financial Counselor

Harboroaks; Madison (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Generous paid time off

Professional development training

Job summary

Harboroaks in Madison, Wisconsin is seeking a Patient Financial Counselor to provide essential financial counseling and ensure accurate documentation regarding patient insurance verification and billing. This full-time position offers comprehensive benefits, including health insurance and a performance-based bonus.

The ideal candidate will have a high school diploma, at least three years of experience in a related field, and extensive knowledge of Commercial Insurance and Medicare/Medicaid. Work days are Monday to Friday, on-site.

Qualifications

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits and demographic information.
• Financial counseling of patients and collecting out-of-pocket expenses.
• Complete financial disclosure paperwork and payment arrangements.
• Update collection logs and review with BOD weekly.

Skills

Commercial Insurance knowledge

Medicare/Medicaid understanding

Financial counseling

Data interpretation

Education

High school diploma or equivalent

Job description

Overview

Patient Financial Counselor- on site

Full time

Monday - Friday

Fully benefited

Why Join:

Competitive compensation with industry leading annual performance-based bonus opportunityComprehensive benefits including medical, dental, and vision insurance401(k) with company match to support your financial futureGenerous paid time off for vacation, sick days, and holidaysProfessional development & leadership training to sharpen your skills

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.