Business Office Financial Counselor

Harboroaks; Fort Wayne (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Harboroaks is seeking a detail-oriented professional to support insurance verification, billing and collections. You will ensure accurate documentation of benefits, assist patients with financial counseling and collect outstanding balances to improve cash flow.

The role requires strong knowledge of commercial insurance, Medicare/Medicaid, and at least three years of related experience, with a high school diploma as a minimum educational foundation.

Qualifications

• High school diploma or equivalent.
• Three or more years' experience in related field.
• Extensive knowledge and understanding of commercial insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits in patient accounting system.
• Provide financial counseling to patients/guarantors and collect out-of-pocket costs.
• Complete financial disclosure paperwork for income/expense review.

Skills

Financial counseling

Insurance verification

Billing knowledge

Education

High school diploma

Job description

Overview

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

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