Financial Counselor

Aurora Behavioral Health System; Glendale (AZ); In loco; USD 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Descrizione del lavoro

Aurora Behavioral Health System in Glendale, AZ is seeking a dedicated Financial Counselor to ensure accurate financial information and patient responsibility. You will verify benefits, collect payments, and arrange finances in accordance with hospital policy.

Qualified candidates have at least one year of collections experience, strong communication skills, and proficiency with Excel and Word. This is an in-person, full-time role with comprehensive benefits.

Competenze

• Minimum 1 year collection experience
• Must be at least 21 years old
• Ability to meet qualifications for an AZ Fingerprint Clearance card

Mansioni

• Verifying patient insurance benefits and translating information to the client
• Exhibiting excellent customer service
• Maintaining strong verbal and written communication
• Collecting deductibles and copays
• Processing credit card payments
• Performing account research and inquiry assistance
• Enforcing hospital financial policy in sound arrangements
• Maintaining professional communication with internal and external clients
• Utilizing Excel and Word in daily work
• Behavioral Health experience is preferred
• HEA and AZ AHCCCS experience is a plus

Conoscenze

Collections

Customer service

Communication

Insurance benefits verification

Financial policy adherence

Credit card processing

Account research

Professional communication

Behavioral Health experience

HEA/AZ AHCCCS experience

Formazione

High School diploma or GED

Strumenti

Excel

Word

Descrizione del lavoro

Come join our team of professionals at Aurora Behavioral Health System. This 100-bed free standing psychiatric inpatient hospital and outpatient program located in Glendale, AZ is looking for a highly motivated Financial Counselor. The ideal candidate must be able to work independently and accomplish assigned tasks. This position is under the supervision of the Business Office Manager.

The Financial Counselor ensures that accurate financial information and documentation is available and ensures all patients are advised of their financial responsibility. Duties include but are not limited to:

• Verifying insurance benefits and translating the information to the client
• Excellent customer service skills
• Strong communication skills – verbal and in writing
• Collections of deductible/copays
• Processing of credit card payments
• Account research and inquiry assistance
• Ability to make sound financial arrangements according to the hospital's financial policy
• Professional communication with internal/external clients, Physician's and team members
• Excel and Word computer skills a must
• Behavioral Health experience is preferred
• HEA and AZ AHCCCS experience a plus

This is not an entry level position and only experienced candidates will be considered.

Minimum Requirements:

• High School diploma or equivalent GED
• Must have a minimum of one year collection experience
• Must be at least 21 years old
• Ability to meet qualifications for an AZ Fingerprint Clearance card

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Work Location:

• In person

• Must be able to pass a drug screen and physical
• Must be eligible for a fingerprint clearance card