Financial Counselor

Aurora Behavioral Health System - Tempe; Glendale (AZ); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Descrizione del lavoro

Aurora Behavioral Health System in Glendale, AZ seeks a motivated Financial Counselor to manage patient accounts, verify benefits, and arrange payments. This role supports the Business Office Manager and requires independent work and strong communication with clients and staff.

The ideal candidate has at least one year of collections experience and proficiency with Excel/Word, with Behavioral Health experience preferred. This is a full-time, in-person position in a hospital setting.

Competenze

• Minimum high school diploma or GED.
• At least 1 year collections experience.
• Must be able to meet qualifications for AZ Fingerprint Clearance Card.
• Must be at least 21 years old.

Mansioni

• Verifying insurance benefits and translating the information to the client.
• Excellent customer service skills.
• Strong communication skills – verbal and in writing.
• Collections of deductible/copays.
• Processing of credit card payments.
• Account research and inquiry assistance.
• Ability to make sound financial arrangements according to the hospital's financial policy.
• Professional communication with internal/external clients, Physician's and team members.
• Excel and Word computer skills a must.
• Behavioral Health experience is preferred.
• HEA and AZ AHCCCS experience a plus.

Conoscenze

Customer service

Verbal & written communication

Medical billing/collections

Formazione

High School diploma or GED

Strumenti

Excel

Word

Descrizione del lavoro

Come join our team of professionals at Aurora Behavioral Health System. This 100-bed free standing psychiatric inpatient hospital and outpatient program located in Glendale, AZ is looking for a highly motivated Financial Counselor. The ideal candidate must be able to work independently and accomplish assigned tasks. This position is under the supervision of the Business Office Manager.

Duties

• Verifying insurance benefits and translating the information to the client
• Excellent customer service skills
• Strong communication skills – verbal and in writing
• Collections of deductible/copays
• Processing of credit card payments
• Account research and inquiry assistance
• Ability to make sound financial arrangements according to the hospital's financial policy
• Professional communication with internal/external clients, Physician's and team members
• Excel and Word computer skills a must
• Behavioral Health experience is preferred
• HEA and AZ AHCCCS experience a plus

This is not an entry level position and only experienced candidates will be considered.

Minimum Requirements

• High School diploma or equivalent GED
• Must have a minimum of one year collection experience
• Must be at least 21 years old
• Ability to meet qualifications for an AZ Fingerprint Clearance card

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift

Supplemental Pay Types

• Bonus opportunities

Work Location: In person

#INDHIGH

• Must be able to pass a drug screen and physical
• Must be eligible for a fingerprint clearance card