Weekend On-Site Patient Financial Counselor

R1-Rc; Wichita (KS); On-site; USD 21,000 - 29,000; Full time

Job summary

R1 RCM Inc. is hiring a Financial Counseling Representative to work on-site in Wichita, KS. You will guide patients through insurance benefits, out-of-pocket costs, and payment options in a fast-paced hospital setting.

Join a dedicated revenue cycle team focused on compassionate patient experience and accurate documentation across systems, with training provided and a supportive work environment.

Qualifications

• High school diploma or GED required.
• Customer-focused bulletin with effective communication.
• Ability to explain insurance and financial concepts clearly.

Responsibilities

• Provide exceptional financial counseling support by helping patients understand insurance benefits and out-of-pocket costs.
• Meet with patients to discuss payment options and financial assistance programs.
• Verify insurance eligibility and explain benefits clearly.
• Assist with Medicaid and financial assistance applications.
• Build trust with patients during stressful financial situations.
• Collaborate with care teams and revenue cycle departments.
• Maintain accurate documentation across multiple systems.

Skills

Customer service

Communication skills

Empathy

Financial explanation

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Financial Counseling Representative to work on-site in Wichita, KS. You will guide patients through insurance benefits, out-of-pocket costs, and payment options in a fast-paced hospital setting.

Join a dedicated revenue cycle team focused on compassionate patient experience and accurate documentation across systems, with training provided and a supportive work environment.