Financial Concierge: Remote Customer Experience Banker

Huntington Bancshares, Inc.; Kentucky; Hybrid; USD 42,000 - 64,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by proactively identifying financial goals and recommending deposit and other banking products and services.

The role requires strong customer service, ability to explain banking products, and a disciplined sales approach with a focus on referrals. Office-based with flexible work arrangements may be available.

Qualifications

• High School Diploma or GED required or equivalent work experience.
• 1 year of customer service experience or military service in a relevant role or a Bachelor's Degree.
• Preferred: 1+ year in banking, financial services, or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, risk, and regulatory requirements.
• Demonstrate sales, service, relationship management, and communication skills.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by proactively identifying financial goals and recommending deposit and other banking products and services.

The role requires strong customer service, ability to explain banking products, and a disciplined sales approach with a focus on referrals. Office-based with flexible work arrangements may be available.