Financial Concierge & Relationship Builder in Banking

Huntington Bancshares, Inc.; Cincinnati (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by proactively identifying goals, recommending deposit products, and other banking services.

You will balance daily transactions, deliver exemplary service, and adhere to all policies. This is a branch office role with possible flexible work arrangements and standard in-office duties.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• 1 year of customer service or military service in similar roles or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High school diploma or GED

Bachelor's degree

Tools

Online banking

Mobile apps

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by proactively identifying goals, recommending deposit products, and other banking services.

You will balance daily transactions, deliver exemplary service, and adhere to all policies. This is a branch office role with possible flexible work arrangements and standard in-office duties.