Financial Concierge & Relationship Builder (Hybrid)

Huntington National Bank; Youngstown (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers at a branch. You will act as a Financial Concierge, retain and grow consumer and business relationships, identify financial goals, and recommend deposits and banking products.

You will process transactions accurately and balance daily while delivering strong customer service. The role emphasizes proactive relationship building and collaboration with partners to deepen bank connections and meet

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educating customers about deposit products and other banking services.
• Adhering to all policies and procedures and maintaining accurate balances.

Skills

Customer service

Sales

Relationship building

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers at a branch. You will act as a Financial Concierge, retain and grow consumer and business relationships, identify financial goals, and recommend deposits and banking products.

You will process transactions accurately and balance daily while delivering strong customer service. The role emphasizes proactive relationship building and collaboration with partners to deepen bank connections and meet