Financial Concierge – Grow Customer Relationships

Huntington Bancshares, Inc.; Bay City (MI); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and act as a financial concierge in our Bay City branch.

You will process transactions accurately, educate customers on deposit products, and refer clients to other areas to deepen relationships while upholding all policies and risk guidelines.

Qualifications

• HS diploma or GED required; 1+ year customer service or military admin experience is acceptable.
• Banking or financial services exposure is a plus.
• Willingness to learn deposit products and banking services.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process.
• Refer customers to other areas to deepen partnerships and ensure risk compliance.

Skills

Customer service

Cash handling

Technology literacy

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and act as a financial concierge in our Bay City branch.

You will process transactions accurately, educate customers on deposit products, and refer clients to other areas to deepen relationships while upholding all policies and risk guidelines.