Financial Concierge: Customer Experience Banker

Huntington Bancshares, Inc.; Middlefield (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. in the United States is seeking a Customer Experience Banker Non NMLS.

You will be a Financial Concierge for walk-in customers, responsible for retaining and growing consumer and business relationships by identifying goals and needs, recommending deposits and other banking products, and processing transactions accurately while balancing daily and delivering exemplary service. This role emphasizes proactive sales through outbound calling, referrals from customers and

Qualifications

• Provides excellent customer service and resolves issues.
• Educates customers on consumer deposit products.
• Proactively identifies opportunities to grow relationships through a disciplined sales process and referrals.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Proficient in educating customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Cash handling

Sales

Banking knowledge

Communication

Education

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. in the United States is seeking a Customer Experience Banker Non NMLS.

You will be a Financial Concierge for walk-in customers, responsible for retaining and growing consumer and business relationships by identifying goals and needs, recommending deposits and other banking products, and processing transactions accurately while balancing daily and delivering exemplary service. This role emphasizes proactive sales through outbound calling, referrals from customers and