Financial Concierge: Grow Banking Relationships

Huntington Bancshares, Inc.; Westerville (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by proactively identifying goals and recommending deposit, loan, and other banking products and services.

You will process transactions accurately while educating customers on bank products and technology. The role emphasizes delivering exemplary service, educating customers, and building strong partnerships across

Qualifications

• Experience delivering friendly, proactive customer service.
• Ability to explain banking products and services clearly.
• Comfort with mobile/online banking platforms and basic tech.

Responsibilities

• Provide excellent service and resolve customer issues.
• Educate customers on deposit products and lending options.
• Grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.

Skills

Customer service

Sales

Technology literacy

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by proactively identifying goals and recommending deposit, loan, and other banking products and services.

You will process transactions accurately while educating customers on bank products and technology. The role emphasizes delivering exemplary service, educating customers, and building strong partnerships across