Financial Concierge: Grow Customer Relationships

Huntington National Bank; Brooklyn Park (MN); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life insurance

Disability insurance

Retirement plan

Paid leave

Paid holidays

PTO

Job summary

Huntington National Bank is seeking a Customer Experience Banker to serve as a Financial Concierge for walk-in customers in Minnesota. You will retain and grow consumer and business relationships by recommending deposit and loan products and educating customers on bank services and technology.

You will process transactions accurately while delivering exemplary service and actively identifying opportunities to deepen relationships through a disciplined sales process and referrals.

Qualifications

• High School Diploma or GED and 1 year customer service or military admin role, or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Skills

Customer service

Sales process

Relationship management

Banking knowledge

Communication

Lending products

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker to serve as a Financial Concierge for walk-in customers in Minnesota. You will retain and grow consumer and business relationships by recommending deposit and loan products and educating customers on bank services and technology.

You will process transactions accurately while delivering exemplary service and actively identifying opportunities to deepen relationships through a disciplined sales process and referrals.