Financial Concierge: Customer Growth Banker (Hybrid)

Huntington Bancshares, Inc.; Youngstown (OH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in the Youngstown, OH area.

You will act as a Financial Concierge for walk-in customers, helping them achieve financial goals by identifying needs and recommending appropriate deposit products and services. Responsibilities include providing superb service, educating customers on banking products, and growing relationships through sales and referrals while following all policies and procedures.

Qualifications

• Minimum 1 year of customer service or military service in an administrative role or a Bachelor's Degree.
• Experience in banking, financial services or goal-driven retail sales is a plus.
• Cash handling skills and comfort with technology (mobile/online banking) are preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other areas to deepen relationships and ensure satisfaction.
• Adhere to bank policies, procedures, and risk controls.

Skills

Customer service

Sales skills

Financial knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in the Youngstown, OH area.

You will act as a Financial Concierge for walk-in customers, helping them achieve financial goals by identifying needs and recommending appropriate deposit products and services. Responsibilities include providing superb service, educating customers on banking products, and growing relationships through sales and referrals while following all policies and procedures.