Financial Concierge | Customer Experience Banker (Hybrid)

Huntington Bancshares, Inc.; Milwaukee (WI); Hybrid; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow customer relationships by identifying financial needs and recommending deposits and other banking products.

Responsibilities include handling transactions, educating customers on products, and referring to other bank areas to deepen partnerships, while adhering to policies and delivering strong service.

Qualifikationen

• High School diploma or GED; 1 year customer service or military admin/science role, or Bachelor’s Degree.
• Preferred: 1+ year customer service in banking/financial services or goal-driven retail sales.

Aufgaben

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Kenntnisse

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Ausbildung

High School Diploma or GED

Bachelor's Degree

Tools

Online banking platforms

Mobile banking apps

Jobbeschreibung

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow customer relationships by identifying financial needs and recommending deposits and other banking products.

Responsibilities include handling transactions, educating customers on products, and referring to other bank areas to deepen partnerships, while adhering to policies and delivering strong service.