Financial Center Supervisor: Lead Operations & Client Service

Hancock Whitney Corp.; Florida; On-site; USD 52,000 - 76,000; Full time

Job summary

Hancock Whitney Corp. is seeking a Financial Center Supervisor in St. Petersburg, FL. The role focuses on building client relationships, performing deposits and withdrawals, and maintaining cash control with strong risk awareness.

You will lead a team, oversee teller activities, and ensure exceptional service while complying with banking regulations. Weekend and evening availability is required.

Qualifications

• High School Diploma or GED required; 3 years cash handling and customer service experience in retail or branch banking, or a Bachelor’s degree with 1 year of cash handling/customer service experience.

Responsibilities

• Lead and supervise daily financial center operations and staff scheduling.
• Provide exceptional client service, perform transactions, and manage cash controls.
• mitigate operational loss and ensure risk management compliance.
• balance teller station, vault, and cash items; oversee night depository procedures.
• train staff, review performance, and coordinate coverage for weekends and evenings.

Skills

Communication skills

Customer service

MS Office (Word, Excel, Outlook)

Follow-up skills

Teamwork

Education

High School Diploma or GED

Bachelor’s degree

Tools

MS Office

Job description

Hancock Whitney Corp. is seeking a Financial Center Supervisor in St. Petersburg, FL. The role focuses on building client relationships, performing deposits and withdrawals, and maintaining cash control with strong risk awareness.

You will lead a team, oversee teller activities, and ensure exceptional service while complying with banking regulations. Weekend and evening availability is required.