Financial Center Supervisor: Lead Clients & Operations

Hancock Whitney Corp.; Saint Petersburg (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

Hancock Whitney Corp. in Saint Petersburg, FL seeks a Financial Center Supervisor to sustain a strong operational foundation and deliver superior client service. You will perform cash transactions, oversee staff, and ensure adherence to risk controls while maintaining positive client relationships.

You will guide tellers, balance cash items, and support digital banking options to meet customer needs. This role requires weekend availability and strong communication skills to lead a team

Qualifications

• High school diploma or GED with cash handling and customer service experience.
• Knowledge of Microsoft Office; ability to navigate multiple systems.
• Understanding of banking regulations and risk awareness.

Responsibilities

• Lead morning operational huddles and staffing coordination.
• Supervise tellers; guide transactions and enforce policies.
• Open/close vault, manage Night Depository, balance teller window.
• Mitigate operational loss; monitor cash limits and overrides.
• Build client relationships; identify financial needs and cross-sell.
• Promote self-service channels and digital solutions to clients.

Skills

Customer service

Communication skills

Technology literacy

Teamwork

Attention to detail

Education

High School Diploma or GED

Bachelor's degree with cash handling experience

Tools

Microsoft Office

Job description

Hancock Whitney Corp. in Saint Petersburg, FL seeks a Financial Center Supervisor to sustain a strong operational foundation and deliver superior client service. You will perform cash transactions, oversee staff, and ensure adherence to risk controls while maintaining positive client relationships.

You will guide tellers, balance cash items, and support digital banking options to meet customer needs. This role requires weekend availability and strong communication skills to lead a team