Financial Center Personal Banker I Training Certification

Fifth Third Bank; Raleigh (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Fifth Third Bank is hiring a Retail Personal Banker I in Raleigh, NC. The role focuses on using consultative sales to identify and meet customer financial needs, acquiring new households, and deepening relationships while handling teller transactions as part of a platform team.

On onboarding, candidates undergo a 4–8 week program with rotations in operations and Sales & Service, culminating in a certification for the role family. Travel for training may be required.

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers and cross-sell.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and participate in outside sales activities.
• Collaborate with partners to provide holistic financial solutions.

Skills

Sales ability

Customer focus

Communication

Cross-selling

Risk awareness

Education

College degree or equivalent experience

Job description

Fifth Third Bank is hiring a Retail Personal Banker I in Raleigh, NC. The role focuses on using consultative sales to identify and meet customer financial needs, acquiring new households, and deepening relationships while handling teller transactions as part of a platform team.

On onboarding, candidates undergo a 4–8 week program with rotations in operations and Sales & Service, culminating in a certification for the role family. Travel for training may be required.