Financial Center Personal Banker I – Training Path

Fifth Third Bank; Saint Clair (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Fifth Third Bank is introducing a Retail Personal Banker I program that includes a 4–8 week onboarding with rotations in operations and Sales & Service, followed by a certification to prove proficiency within the Personal Banker job family.

The role emphasizes using a consultative sales process to identify customer needs, grow new households, deepen existing relationships, and support cross-sell across Financial Centers and Bank Marts.

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Travel within the affiliate for training as well as scheduling flexibility.

Job description

Fifth Third Bank is introducing a Retail Personal Banker I program that includes a 4–8 week onboarding with rotations in operations and Sales & Service, followed by a certification to prove proficiency within the Personal Banker job family.

The role emphasizes using a consultative sales process to identify customer needs, grow new households, deepen existing relationships, and support cross-sell across Financial Centers and Bank Marts.