Financial Center Leader: Client Growth & Ops Excellence

Jobtailor; Austin (TX); On-site; USD 58,000 - 78,000; Full time

Job summary

Jobtailor in Austin, TX seeks a dynamic leader to manage a financial center and its team, driving client-centric service and risk-aware operations. You will own business performance, coach staff, and partner with market leaders to execute strategic initiatives.

You will source and develop talent, oversee client traffic and retention, and champion data-driven decision making to fuel profitability and growth in a fast-paced environment.

Qualifications

• Experience leading a diverse work team with coaching and motivation.
• Ability to follow established processes, guidelines, laws, and regulations.
• Strong work ethic with results-driven mindset.

Responsibilities

• Manage a financial center and its employees on a day-to-day basis
• Operate as a business owner and foster a team environment
• Instill an effective client-centric and risk culture
• Help clients achieve their financial goals
• Ensure operational excellence and cohesive effectiveness
• Develop talent, including proactive candidate sourcing
• Manage client traffic, route clients appropriately, and foster client retention
• Manage business results through formalized management routines and coaching
• Create a world-class client experience environment
• Manage market-level initiatives prescribed by market leaders
• Drive operational excellence by engaging employees on business strategy
• Manage organizational priorities and effective execution
• Break down barriers to create an inclusive environment supporting company D&I goals
• Challenge process efficiency and effectiveness and promote data-driven decision-making
• Contribute to enterprise strategy and connect team contributions to business purpose and results
• Inspect and challenge risk controls, governance, and culture
• Coach to sustain and elevate organizational performance
• Allocate and manage resources to drive profitability
• Manage organizational succession and support enterprise talent needs
• Mobilize bank resources to meet client needs and gain competitive advantage

Skills

Leadership Experience

Client-Centric Approach

Operational Excellence

Coaching and Development

Financial Services Knowledge

Data-Driven Decision-Making

Process Efficiency

Time Management

Relationship-Building

Problem-Solving

Education

High School Diploma

GED

Secondary School Equivalent

Job description

Jobtailor in Austin, TX seeks a dynamic leader to manage a financial center and its team, driving client-centric service and risk-aware operations. You will own business performance, coach staff, and partner with market leaders to execute strategic initiatives.

You will source and develop talent, oversee client traffic and retention, and champion data-driven decision making to fuel profitability and growth in a fast-paced environment.