Senior Wealth Services Leader — Growth & Client Success

Jobtailor; Colorado; On-site; USD 130,000 - 190,000; Full time

Job summary

Jobtailor seeks a seasoned leader to drive growth in a senior client-facing role within a Colorado-based financial services team. You will oversee an assigned book of business, mentor managers, and shape service models while ensuring regulatory compliance and client success.

You will partner with cross-functional teams to share best practices, monitor trends, and deliver measurable outcomes through effective coaching and escalation management.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• 8+ years of relevant work experience, including 2+ years of management.
• FINRA Series 7, 24, and 66 are required and will be supported for this role.
• Candidates must obtain and maintain the appropriate FINRA registrations.
• CFP designation preferred.
• Leadership experience in a client-facing financial services environment.
• Ability to coach, mentor, and develop associates.
• Strong operational management skills, including oversight of service execution, quality, and performance metrics.
• Strong communication and interpersonal skills.
• Ability to influence and inspire others.
• Ability to resolve complex client issues and manage escalations effectively.
• Knowledge of industry best practices, regulatory expectations, and compliance requirements.
• Ability to support sales and retention strategies that drive business growth and client success.
• Executive presence and confidence representing the team with clients and stakeholders.
• Adaptability and change leadership experience.
• Commitment to continuous improvement and measurable outcomes.

Responsibilities

• Develop and execute strategies to drive growth, support advisory and financial goals, and deliver strong client outcomes for an assigned book of business
• Partner with managers and cross-functional teams to share best practices and improve team effectiveness
• Contribute insights shaping client coverage, service models, and business strategy
• Monitor market trends and competitor activity to inform decisions and identify growth opportunities
• Lead, coach, and develop advisors, sales associates, and service associates
• Foster an inclusive, collaborative team culture focused on communication, accountability, and continuous improvement
• Guide associates through new processes, initiatives, and pilots while reinforcing best practices and operational excellence
• Monitor team performance and provide reporting, insights, and recommendations to leadership and stakeholders
• Oversee daily team operations, including call activity, scheduling, service execution, performance metrics, and quality control
• Represent the team in client communications, webinars, and select public-facing activities
• Oversee client engagement initiatives, including virtual education events, outreach campaigns, and relationship-building programs
• Serve as an escalation point for complex client issues
• Maintain oversight of operational risk, complaint resolution, and regulatory and compliance requirements
• Build and sustain long‑term client relationships supporting satisfaction, trust, and retention

Education

Bachelor’s degree or the equivalent

CFP Designation

Job description

Jobtailor seeks a seasoned leader to drive growth in a senior client-facing role within a Colorado-based financial services team. You will oversee an assigned book of business, mentor managers, and shape service models while ensuring regulatory compliance and client success.

You will partner with cross-functional teams to share best practices, monitor trends, and deliver measurable outcomes through effective coaching and escalation management.