Financial Center Leader - Client Experience & Growth

Bank of America; Broomfield (CO); On-site; USD 77,000 - 109,000; Full time

Benefits offered by this job

Benefits eligible

Discretionary incentive

Job summary

Bank of America in Colorado is seeking a leader to manage a financial center day-to-day, fostering a client-centric and risk-aware culture. You will oversee talent development, client traffic, and business results through structured routines and coaching.

The role focuses on delivering a world-class client experience while aligning with market initiatives and strategic execution, with weekend/extended hours as needed.

Qualifications

• Minimum educational requirement is a High School Diploma or equivalent.
• Strong coaching and leadership experience to develop a high-performing team.
• Ability to build strong client-focused and risk-aware culture.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention.
• Manages business results through formalized management routines and coaching.
• Creates a world class client experience environment.
• Manages market-level initiative prescribed by market leaders.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and effective execution.

Skills

Coaching

Customer Service

Leadership

Risk Management

People Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Colorado is seeking a leader to manage a financial center day-to-day, fostering a client-centric and risk-aware culture. You will oversee talent development, client traffic, and business results through structured routines and coaching.

The role focuses on delivering a world-class client experience while aligning with market initiatives and strategic execution, with weekend/extended hours as needed.